Work Study Program
The sales department is one of the busiest departments in the dealership. More customers are seen daily than any other department in the organization. During this 10-week work-study program, you will gain an understanding of how to perform a customer needs analysis, differentiate a lease vs. finance, and more.
•General Dealership Training - How all departments within a dealership work together for the customer
•Receptionist - Answer phone, stock in vehicles, schedule drivers for deliveries and dealer trades, etc.
Detail - New Vehicle Prep, Delivery Prep
Lot Merchandising - Lot display, quality photographs, FTC Sticker placement
Product Specialist - Manufacturer training, product knowledge, Walk-around presentations
New Sales - Manufacturer Training, Understand Lease vs. Finance
Used Sales - Reconditioning Process, Certification of Used Vehicles, Special Finance Process
• Finance - Shadow and work with an F&I Specialist to understand how a deal is structured from start to finish, what paperwork is entailed, how to present Insurance Product, and more
• One-on-One meeting with Management to discuss area of greatest interest. The remainder of the program, the student will be focused here.